Privacy & Cookies Policy

1. Introduction

StriveOn Innovation ("Company," "we," "our," "us") is committed to protecting your privacy and ensuring transparency in how we handle your personal information. This Privacy & Cookies Policy explains how we collect, use, disclose, and safeguard your data when you access our website and use our software (collectively, the "Services"). By using our Services, you agree to the terms outlined in this Policy. If you do not agree with any part of this Policy, please discontinue your use of our Services immediately.

2. Information We Collect

We may collect, store, and process the following types of information:

a. Personal Information

• Full name
• Email address
• Contact details (e.g., phone number, mailing address)
• Billing and payment information
• Account credentials and login details

b. Non-Personal Information

• IP address and geographic location data
• Browser type and device information
• Usage data, including user activity and preferences
• Cookies and other tracking technologies

3. How We Use Your Information

We use the information collected for the following legitimate purposes:

• To provide, maintain, and improve our Services
• To process transactions, manage subscriptions, and provide customer support
• To personalise user experience based on preferences and behaviours
• To ensure the security of our Services and prevent fraudulent activity
• To comply with legal, regulatory, or contractual obligations
• To send service-related notifications, promotional offers, and important updates

4. Legal Basis for Processing

We process personal data based on the following legal grounds:

• Consent: Where you have given explicit consent for data collection and processing.
• Contractual Necessity: When processing is required to fulfil our contractual obligations to you.
• Legal Compliance: When required to comply with applicable laws and regulations.
• Legitimate Business Interests: When necessary for our legitimate interests, provided it does not override your rights.

5. Sharing of Information

We do not sell, trade, or rent your personal information. However, we may share your data with the following third parties:

• Service Providers: Vendors who assist in website hosting, payment processing, customer support, analytics, and marketing.
• Legal Authorities: Government agencies, regulatory bodies, or law enforcement when required by law.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to confidentiality obligations.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, we securely delete or anonymise it.

7. Security Measures

We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, misuse, or alteration. Despite our efforts, no security system is completely infallible. Users are responsible for maintaining the confidentiality of their account credentials.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data, subject to legal limitations.
• Right to Restrict Processing: Request limitation on how we process your data.
• Right to Data Portability: Request transfer of your data to another service provider.
• Right to Object: Object to the processing of your data for certain purposes.
• Right to Withdraw Consent: Withdraw previously given consent at any time.
• Right to Lodge a Complaint: File a complaint with a data protection authority if you believe your rights have been violated.

To exercise any of these rights, please contact us at support@striveoninnovations.com

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. By using our Services, you consent to our use of cookies as described below.

Types of Cookies We Use:

• Essential Cookies: Required for basic website functionality and security.
• Performance Cookies: Help us analyse website performance and improve user experience.
• Functional Cookies: Store user preferences to enhance usability.
• Targeting Cookies: Used for personalised advertising and marketing purposes.

You can manage your cookie preferences through your browser settings. Disabling cookies may affect certain features of our Services.

10. Third-Party Links

Our Services may contain links to third-party websites. These external sites operate independently and have their own privacy policies. We are not responsible for the content, privacy practices, or data security measures of these third-party sites. We encourage you to review their privacy policies before providing any personal data.

11. Children's Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected data from a child, we will take immediate steps to delete such information.

12. Updates to This Policy

We may update this Privacy & Cookies Policy periodically to reflect changes in legal requirements, industry standards, or our business operations. We will notify users of significant changes by posting the updated Policy on our website with an updated effective date. Your continued use of our Services after such updates constitutes acceptance of the revised Policy.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy & Cookies Policy, please contact us at:

Email: support@striveoninnovations.com

Address: StriveOn Innovations Ltd, Vantage Point House, Silverhills Road, Decoy Industrial Estate, Newton Abbot, Devon, TQ12 5ND

By using StriveOn Innovation's Services, you acknowledge that you have read, understood, and agreed to this Privacy & Cookies Policy.